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The Privacy Policy is part of the General Conditions that govern this Website.
VERSIÓN 11/06/2018


Who is responsible for the processing of your data?

Address: Calle Poeta Vila y Blanco nº8 – 1ªA
C.P. 03003
CIF: 21444041Z
Phone: 965 132 172
You can communicate with us in any manner.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the changes.

If you are one of the following groups, consult the drop-down information:


For what purpose do we treat your personal data?

In DR. AMPARO SEVILA LLINARES we will treat your personal data for the following purposes:

  • Manage the contractual relationship and the provision of health services requested by the patient.
  • Manage services with the patient’s private insurance company.
  • For the correct performance of the requested service, the patient’s health data necessary for monitoring the evolution of the same during the service will be treated.
  • Perform all administrative, fiscal and accounting procedures necessary to meet our contractual commitments and fiscal and accounting obligations.
  • In cases of direct debit, DR. AMPARO SEVILA LLINARES will manage the collection in the account indicated for that purpose and indefinitely, as long as the relations between both parties continue, by means of the receipts corresponding to the payment of the services provided by DR. AMPARO SEVILA LLINARES.


How long will we keep your personal data?
  • Your personal data will be kept for the duration of the service.
  • Once the service is finished, your data will be kept for a period of 5 years after which it will be safely destroyed under Law 41/2002 of November 14, on patient autonomy and rights and obligations in matters of information and clinical documentation.
  • Your data processed for sending advertising and promotions from DR. AMPARO SEVILA LLINARES will be kept until the consent granted is revoked.


What is the legitimacy for the processing of your data?
  • Execution of a service provision contract.
  • Explicit/express consent of the interested party:
    • The treatment of your health data is legitimized in the consent granted by the patient when requesting the provision of health services to DR. AMPARO SEVILA LLINARES.
    • Sending information on the different services offered by DR. AMPARO SEVILA LLINARES are based on the consent of the interested party.
Compliance with a legal obligation
  • The terms of preservation of the patient’s medical history is regulated in Law 41/2002 of November 14, on patient autonomy and rights and obligations regarding information and clinical documentation.
  • Within the framework of the Health and Finance inspections, access to health data by the competent authorities is protected by Decree 2065/1974, dated May 30, which approves the Consolidated Text of the General Law of Social Security, as well as in laws 33/2011, of October 4, General of Public Health and 14/1986, of April 25, General of Health.
  • Similarly, access by duly authorized health personnel, and within the framework of their inspection functions, is covered by Law 41/2002 on Patient Autonomy.
  • The management of the collection of receipts corresponding to the payment of the services provided is covered by Law 16/2009 on Payment Services.
To which recipients will your data be communicated?

The personal data collected will be treated exclusively for the proper performance of the health service.

  • The health authorities (Public Health Administrations) in order to ensure the best protection of the population’s health may require, to the health services and professionals, reports, protocols or other documents for health information purposes.
  • To the private insurance company to which the patient belongs.
  • In the framework of the inspection, evaluation, accreditation and planning functions, duly accredited health personnel will have access to the medical records in the performance of their functions of checking the quality of care, respecting the rights of the patient or any other obligation of the center in relation to patients and users or the Health Administration itself.


What data do we collect through the Web?

We can treat your IP, which operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with information on the contact form, you will be identified to be able to contact you, if necessary.

  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Information by electronic means, which deal with your request.

Commercial or event information by electronic means, provided there is express authorization. Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy.
Acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill in a form and click on the submit button, the realization of it will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the * symbol in the mandatory data. If you do not provide these fields, or do not mark the checkbox for acceptance of the privacy policy, the sending of the information will not be allowed. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”



What data do we use as a provider?

  • Information by electronic means, which deal with your request.
  • Commercial or event information by electronic means, provided there is express authorization.
  • Manage administrative, communications and logistics services performed by the Responsible.
  • Billing.
  • Perform the corresponding transactions.
  • Billing and tax declaration timely.
  • Control and recovery procedures.

The legal basis is the acceptance of a contractual relationship, or failing that, your consent by contacting us or offering your products by any means.



What data do we use from social networks?
  • Answer your questions, requests or requests.
  • Manage the requested service, answer your request, or process your request.
  • Relationship with you and create a community of followers.

Acceptance of a contractual relationship in the corresponding social network
environment, and in accordance with its Privacy policies:

How long are we going to keep personal data?

We can only consult or cancel your data in a restricted way by having a specific profile. We will treat them as long as you leave us following, being friends or giving a “like”, “follow” or a similar button.
Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.



What data do we use from your CV?
  • Organization of selection processes for hiring employees.
  • Cite you for job interviews and evaluate your candidacy.
  • If you have given us your consent, we may transfer it to collaborating or related companies, with the sole purpose of helping you find employment.
  • If you mark the checkbox for acceptance of the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies in order to include you in their personnel selection processes.

Likewise, we inform you that after one year from the receipt of your curriculum vitae, we will proceed with its safe destruction.

The legal basis is your unequivocal consent, by sending us your CV.


Do we include personal data of third parties?

No, as a general rule we only treat the data provided by the owners. If you provide us with data from third parties, you must previously inform and request their consent to said persons, or else you exempt us from any responsibility for breach of this requirement.


And data of minors?

We do not process data of children under 14 years. Therefore, refrain from providing them if you are not that age or, where appropriate, providing data from third parties that are not of that age. DR. AMPARO SEVILA LLINARES disclaims any liability for breach of this provision.


Will we make communications by electronic means?

They will only be made to manage your request, if it is one of the means of contact that you have provided.
If we make commercial communications they will have been previously and expressly authorized by you.


What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data that we handle, and we have installed all the technical means and measures at our disposal according to the state of the technology to avoid loss, misuse, alteration, unauthorized access and Theft of Personal Data.


To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Agency of the Tax Administration and to banks and financial entities for the collection of the service provided or product purchased as to those responsible for the treatment necessary for the execution of the agreement.

In case of purchase or payment, if you choose an application, web, platform, bank card, or some other online service, your data will be transferred to that platform or treated in your environment, always with maximum security.
When we order it, the web development and maintenance company, or the hosting
company, will have access to our website. They will have signed a contract for the provision of services that requires them to maintain the same level of privacy as us.
Any international transfer of data when using American applications will be adhered to the Privacy Shield agreement, which guarantees that American software companies
comply with European privacy data protection policies.


What rights do you have?
  • To know if we are treating your data or not.
  • To access your personal data.
  • To request the rectification of your data if they are inaccurate.
  • To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent granted.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
  • To carry your data, which will be provided in a structured format, commonly used or mechanical reading. If you prefer, we can send them to the new person you designate. It is only valid in certain cases.
  • To file a claim with the Spanish Agency for Data Protection or competent control authority, if you believe that we have not treated you correctly.
  • To revoke consent for any treatment for which you have consented, at any time.

If you modify any data, we thank you for letting us know to keep them updated.


Do you want a form for the exercise of rights?
  • We have forms for the exercise of your rights, ask us by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
  • These forms must be electronically signed or accompanied by a photocopy of the DNI.
  • If someone represents you, you must attach a copy of your ID, or sign it with your electronic signature.
  • The forms can be presented in person, sent by letter or by mail to the responsible persons address at the beginning of this text.
How long does it take us to answer the exercise of rights?

It depends on the right, but at most in one month from your request, and two months if the subject is very complex and we notify you that we need more time.


Do we treat cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link from the beginning of our website.


How long will we keep your personal data?
  • Personal data will be kept as long as you remain linked to us.
  • Once you disassociate, the personal data processed in each purpose will be kept for the legally established deadlines, including the period in which a judge or court may require them according to the statute of limitations for legal actions.
  • The data processed will be maintained as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if there is no legal deadline, until the interested party requests its deletion or revokes the consent granted.
  • We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to attend to possible claims.
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